Name
3C - Disability - Navigating Difficult Decisions and Conversations
Description
Ever feel overwhelmed telling a claimant their claim is declined? Come to this workshop to learn how to make these difficult decisions and tell the claimant. We will also explore how training and coaching can support case managers in learning these skills.
Moderator: Chantal Lafreniere
Speakers
Stéphanie Clément - Disability Management Institute
Amy Sharpe - Disability Management Institute
Amy Sharpe - Disability Management Institute
Date & Time
Thursday, June 13, 2024, 9:15 AM - 10:15 AM