Dana is a full time private mediator and is a part of the Schmidt Mediation Group. Dana worked as a mediator and arbitrator at the Financial Services Commission of Ontario for over 10 years where she mediated and assisted the parties in settling over 3,000 disputes. She is known for her ability to establish a rapport with counsel and their clients, her knowledge and expertise and, most importantly, her persistence and creativity in guiding parties towards achieving solutions to even the most complex disputes. She works diligently with parties and their counsel to ensure both sides feel heard and reach mutually agreeable solutions. Dana has experience with global and multi-party mediations. Dana also mediates employment disputes and provides conflict coaching for the federal government. She is on the ADR Banking Ombuds list and has investigated and mediated numerous banking matters. In 2021, she was ranked as Mediator of the Year. She is the Co-Instructor of the ADRIO and LSO accredited Comprehensive Arbitration Course, and is on the list of arbitrators for the Sports Dispute Resolution Center of Canada. Dana is a member of the Ontario and New York Bar. She has worked in private practice, and has extensive disability insurance experience, having worked as litigation counsel for one of the world’s largest life insurance companies. She has presented on various topics and is the author of published articles. In addition, Dana has worked as senior litigation counsel for a property and casualty leader. She has represented clients before the License Appeal Tribunal, at various levels of court in Ontario, and the Federal Court of Canada. On her free time, Dana attends sports games and also enjoys downhill skiing, swimming and travelling.