Laura Wallace, CFE, is Senior Manager, Fraud Risk Management at Manulife, where she leads multidisciplinary teams responsible for fraud intake, triage, investigations, and risk analytics. With more than 15 years of experience , spanning fraud investigations, risk strategy, analytics, governance, and people leadership, she has played a key role in strengthening fraud prevention, detection, and risk management practices within the insurance industry. Throughout her career, Laura has led the development of fraud risk programs, investigative strategies, analytics solutions, and governance frameworks designed to address emerging fraud risks and enhance organizational resilience. She works closely with legal counsel, business leaders, data science teams, and industry partners on complex fraud matters involving financial, legal, and reputational considerations. Her expertise includes translating complex fraud risks into practical business solutions and collaborating with legal counsel, business leaders, and analytics partners on investigative and governance matters with significant legal, financial, and reputational implications. A Certified Fraud Examiner (CFE), Laura is a recognized subject matter expert who actively participates in industry anti-fraud initiatives and collaborative forums focused on advancing best practices, strengthening cross-industry partnerships, and improving fraud risk management across the insurance sector.