Delisting decisions carry significant legal, operational, and reputational risk. As scrutiny around these decisions continues to increase, insurers must ensure their processes and documentation can withstand challenge.

This session will equip attendees with a clear understanding of why insurers delist providers, how to conduct defensible investigations, and how to manage legal and reputational risks. Participants will gain practical insights on decision-making, communication, and best practices to ensure delisting actions are evidence-based, fair, and robust in the face of legal challenges. Attendees will gain practical insights into how to reduce legal exposure and approach delisting decisions with greater confidence and preparedness.