Event Registration  
As a part of the event registration and payment process, the CLHIA collects and/or verifies information about each registrant. In providing such information, each registrant represents and warrants that: (a) the information they have provided is true, accurate, current, and complete as required by the CLHIA registration forms ("Registration Data") and (b) each registrant will maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If the registrant provides any information that is untrue, inaccurate, not current or incomplete, the CLHIA has the right to suspend registration and will contact the registrant to correct the information before accepting payment. 

All information collected and used by the CLHIA for the purpose of registration is strictly governed by the CLHIA's Privacy Policy and these Terms of Use. 

By registering to attend an event, registrants agree to pay the registration fee in full. Payment is due upon registration. Registrants may pay online through the CLHIA's service provider. 

All funds credited to the CLHIA will be in Canadian dollars only, unless otherwise arranged with the CLHIA. 

Event Registrant Cancellations, Refunds and Substitutions 
Registrants may cancel their registration by providing the reason for the cancellation to events@clhia.ca. 
 
Cancellation requests received ten (10) or more business days before the first day of the event will be eligible for a refund, less an administration fee of $200 plus applicable taxes for multi-day conferences and $100 plus applicable taxes for one-day events. 
 
After that date, registration fees are non-refundable. Refunds will be processed within five (5) business days of the request being received and may only be issued to the credit card used at registration. 
 

Substitutions are permitted at any time for no additional charge. To substitute a colleague for your registration, please provide their name, title and contact information to events@clhia.ca. 
 
Paid registration fees may not be transferred between events.