Arriving in Charlottetown 
Plan ahead! Airport transfer options can be limited during peak travel times. The conference has partnered with a local transportation company to offer shuttle service for Tuesday arrivals and Friday departures. Rate is $27+ taxes per trip. Learn more. 

Need another option? Or staying at another hotel? Download Kari – the local ride sharing app, or carpool with colleagues in a rental or taxi. Learn more.  

At the conference 
All conference sessions will be at the hotel on the Convention Centre Level. 
Collect your badge from the registration desk starting at 9:00 a.m. on Wednesday. If you’ve signed-up for the Welcome to the Conference Meet-up join us at 11:00 a.m. in the Hillsborough Room. The opening plenary begins at 12:30 p.m. in the Bedeque/Cardigan room.   

Breakfast and lunch will be provided Thursday and Friday.  

Check out the full agenda on our website or in the event app.

Conference Features 
Explore the conference with these new features. Take part in the Conference Challenge game to win prizes, use your digital badge in the event app to share your contact details with exhibitors or sit back and chat with a new friend in the Chill Lounge. Need to charge up? You can charge your phone there too! 
 
Stay connected  
Don’t miss out on conference details, the agenda, attendee list, maps, Conference Challenge game, announcements and so much more with the event app. Remember to share your experience with other attendees while onsite with the Activity Feed. See you there! 

Download the CLHIA Events app
On your mobile device, search for “CLHIA Events” in Google Play or the Apple Store or use these links  

Apple Store download for iOS 
Google Play download for Android 

How to use the CLHIA Events app powered by Event Mobi™ 

1. Tap the CLHIA Events icon on your device. 
2. Tap on CLHIA Claims and Anti-Fraud Annual Conference from the list of events. 
3. Sign in using the email address you used to register and pay for the event and follow the instructions for creating or resetting your password. If you’ve attended any of our past events, enter the password you remember for your Event Mobi account. 
4. Forgot your password? Follow the instructions for retrieving your password right in the app. 

Tip! We recommend downloading and testing the app now before you arrive at the conference. This user guide will help you familiarize yourself with some of the app’s features. If you’ve attended our events in the past you may need to delete and reinstall the app to update for 2024.

Can’t access the event app on your phone? Visit eventmobi.com/cafac2024 in a browser.

The app is designed to be a mobile-first solution and using a mobile device will give you the best experience.

Create your own agenda  
Plan your days by adding workshops to your own personal agenda. Here’s how: 

1. Scroll through the Agenda and tap on the workshop you are interested in.
2. Use the “Add to schedule” button to add the workshop to your schedule.
3. View your schedule by tapping on the profile avatar in the top right corner of the app.
4. You have the option to export it to your calendar on your mobile device.
5. Need help? This short video shows you how to select your workshops.  

Submit questions in advance! 
We are accepting questions and discussion topics early for our roundtables on Wednesday and Thursday. Go to the agenda and click on a roundtable session.Tap on the Q&A tab in the top menu and enter your question or topic. Our moderators will review submissions which will help to kick-off each roundtable.  

Need a copy of your invoice? 
Log back into the Swoogo registration site to email yourself a copy or download a copy of your receipt. 

The CLHIA Events team is here to help. If you are unable to access the event app let us know at events@clhia.ca.