Shiv Mallya is an AI transformation leader at Accenture with over 20 years of experience across healthcare, technology, analytics, and enterprise transformation. He focuses on helping healthcare organizations apply Gen AI and agentic AI to improve payer operations, including claims, clinical review, prior authorization, appeals, and enrollment. Shiv has played a key role in shaping Accenture’s Health Gen AI asset portfolio, bringing together domain expertise, reusable solution design, and production delivery experience to help clients move from pilots to scalable business impact.