What you need to know before you go
All sessions will take place on the third floor (Convention Level). You can access it directly from the hotel lobby elevators. Room locations are available in the event app.
Pick up your badge upon arrival:
- Attendees and Speakers: collect your badge from the registration desk starting at 8:30 a.m. on Wednesday in Grand Foyer 1.
- Exhibitors: check-in and pick up badges in Imperial 3/4.
Pre-conference guided walk downtown Calgary: Spots are full! If you registered, please pick up your badge before your walk. A separate email will be sent with more details.
Opening plenary: Wednesday at 12:30 p.m. in the Imperial 5 ballroom. Coffee and refreshments will be served.
Meals: Breakfast and lunch will be provided on Thursday and Friday.
Agenda: Check out the full agenda on our website or in the event app.
Download the CLHIA Events app
Stay connected with the latest updates, agenda, maps, attendee list and more.
Search for “CLHIA Events” in Google Play or the Apple Store or use these links:
Tip! Download and test the app before arriving. You may need to reinstall if you’ve attended past events.
How to use the CLHIA Events app powered by Event Mobi™
- Tap the CLHIA Events icon on your device.
- Tap on CLHIA Claims and Anti-Fraud Annual Conference from the list of events.
- Sign in using the email address you used to register for the event. If you’ve attended any of our past events, enter the password you remember for your Event Mobi account.
- Forgot your password? Follow the instructions for retrieving your password right in the app.
Can’t access the event app on your phone? Visit eventmobi.com/cafac25 in a browser.
The app is designed to be a mobile-first solution and using a mobile device will give you the best experience.
App Highlights
Create your personal agenda: Tap on a workshop within the Agenda and “Add to schedule”. View your schedule by tapping on the profile avatar in the top right corner of the app. Need help? This short video shows you how to select your workshops.
Submit roundtable questions in advance: Go to the roundtable sessions within the Agenda and use the Q&A tab to submit your question. Our moderators will review submissions which will help to kick-off each roundtable.
Play the Conference Challenge: Earn points for participating in conference activities and you may be entered in a prize draw in the closing plenary. Challenge starts June 4th.
Visit the Exhibit Hall featuring 40+ organizations: Have your badge QR code scanned by Exhibitors to share your contact info. While your visiting booths enter the Exhibitor Booth Showcase for a chance to win fun prizes donated by participating Exhibitors.
Upload pics to the Activity Feed to share your experience with fellow attendees.
Before you go...
Dress Code: The overall dress code for the conference is business casual. However, a little western (yeehaw) flair is encouraged for the special event at Craft.
Weather in Calgary: Expect mild spring weather with daytime highs around 16–20°C and lows below 7°C. We recommend bringing a light jacket for evening or outdoor activities including the short 12-minute walk to the special event at Craft from the Hyatt.
Need a copy of your invoice?
Log back into the Swoogo registration site to email yourself a copy or download a copy of your receipt.
The CLHIA Events team is here to help. If you are unable to access the event app or have general questions let us know at events@clhia.ca.
See you in Calgary!