Here are a few items we want you to know before you go.

📅 Location: Wednesday, May 13 to Friday, May 15, 2026 
📍 Where: Manoir Saint Sauveur, Quebec  

Arriving in Saint-Sauveur 
Manoir Saint‑Sauveur is located approximately one hour north of Montréal. As transportation options can be limited during peak travel times, we recommend planning your arrival in advance. Review transportation options on our website.

At the conference 
Collect your badge from the registration desk starting at 7:30 a.m. on Wednesday in the Everest AB foyer. Breakfast will be available from 7:30 a.m. – 8:30 a.m. in the Matterhorn AB, followed by the opening plenary at 8:30 a.m. in the Everest AB ballroom.   

The workshop rooms on Wednesday and Thursday are located on the hotel level. Refer to the Event app for room locations.    

Check out the full agenda on our website or in the event app.

The dress code for the conference and social events is business casual.   

Meals: Breakfast will be provided Wednesday-Friday, and lunch on Wednesday and Thursday in Matterhorn AB. Refreshment breaks will be provided throughout the conference.   

Translation: Simultaneous translation will be offered through the Wordly web-app, which will be easily accessible through your own mobile device by scanning the QR code in the room.  

Bring your headphones or earbuds to listen to the translation on your mobile device.
 

Download the CLHIA Event App Now

Don’t miss out on conference details, the agenda, attendee and speaker lists, sponsor information, and so much more with the event app.    

Plus, you can easily view the workshop selections you made during registration in the app. Simply go to 'My Agenda' under your profile.   

On your mobile device, follow this link and click on the appropriate app store for your device. Download the “CLHIA Events” app. 

How to use the CLHIA Events app powered by Event Mobi™     

1. Tap the CLHIA Events icon on your device.     
2. Tap on CLHIA Compliance and Consumer Complaints Conference from the list of events.     
3. Sign in with the email address you used to register and follow the instructions for creating or resetting your password. If you’ve attended any of our past events, enter the password you remember for your Event Mobi account.     
4. Forgot your password? Follow the instructions for retrieving your password right in the app.     

Tip! We recommend downloading and testing the app now before you arrive at the conference. If you’ve attended our events in the past, you may need to delete and reinstall the app to update for 2026.   

Can’t access the event app on your phone or laptop? Visit eventmobi.com/ccos26 in a browser.    

The app is designed to be a mobile-first solution, and downloading the app will give you the best experience.    

Need a copy of your invoice?    

Log back into the Swoogo registration site to email yourself a copy or download a copy of your receipt.   

If you have any questions don’t hesitate to reach out to events@clhia.ca. 

We look forward to seeing you in Saint-Sauveur!