Our opening session is an informal fireside chat with two of CLHIA’s Senior Management Team. They will share a brief history and their thoughts on how the Association came to be and its major milestones over the past 60 years. The speakers will profile where CLHIA is currently dedicating its energy, and they will suggest ways that members can become more involved with these policy initiatives. 

As technology continues to transform the insurance industry, the emergence of artificial intelligence presents exciting and promising opportunities. The session will consider what A.I. is, the benefits and potential risks of A.I. (including generative A.I.) in insurance and will provide an overview of the current AI regulatory landscape.

A panel discussion on trends and challenges in legal ops, and the path from current to desired state. 

This presentation will outline the regulatory framework for segregated funds, discuss the legal, tax and other distinctions between segregated funds and mutual funds, demystify the jargon around segregated funds and also speak to current and upcoming regulatory changes. 

Join our panel of experienced litigators as they share their first-hand insights and experiences on the recent cases of Peters v. Great-West Life Assurance Company, Re Imanpoorsaid, and Dek v. The Manufacturers Life Insurance Company.   

Some people’s behaviors push our buttons. Typically, we manage the situation, but with stress, tension or an increased workload, things get complicated, conflicts can arise, and relationships may deteriorate. Fortunately, there are concrete, effective, and immediately applicable strategies to minimize problematic behaviors and reduce the intensity of our own reactions. 

The goal: Maintain healthy and productive professional relationships and manage our energy! 

Located in the beautiful outdoor Jardin des quatre-saisons

The pace of regulatory change impacting the insurance sector is rapid. This session will provide an overview of key federal regulatory developments and look ahead to what is coming up. 

The right to data portability is the last of the individual rights provided by Law 25 to come into force, on September 22, 2024. We will discuss what this right entails for Canadian insurers and, in practice, what they should be putting in place to ensure compliance. Québec was also the first jurisdiction to enact a regulation specifically regulating the anonymization of personal information. This presentation will discuss how to navigate this important, but complex regulation. 

Join us for a rare, informal, opportunity to hear from two industry regulators on recent initiatives from the AMF and FSRA.   

This break-out session will cover the essential components of the litigator's toolkit, including initial case evaluations, effective discovery tools and techniques, leveraging expert witnesses, navigating settlement negotiations, and impactful trial tactics.  This presentation aims to equip you with the necessary skills and strategies to ensure comprehensive and effective representation for your clients. 

Want to understand reinsurance, what it's for, how it works, how it's regulated, key documentation, and the special relationship between the insurer and the reinsurer?  We will cover the fundamentals of reinsurance, the different types of reinsurance common in Canada, ways of apportioning risks and practical tips on supporting your internal clients who deal with reinsurance arrangements. 

This workshop will involve a discussion about navigating the steps of litigation, with particular focus on issues and challenges which arise during the oral discovery process and assessing the need for and timing of expert reports. 

This session will address the legislative and regulatory framework in Canada pertaining to the distribution of life and health policies in the digital space. We will review best practices and discuss areas of scrutiny, as well as new trends and opportunities. Nathalie will be presenting her portion of the presentation in French. 

Did you ever think dreaming about fraud would put you on the right side of the industry………. if you did………. you are absolutely right!  Join Leila and Shannon as they share how mitigating benefit fraud has evolved over the years. Hear about the latest in sharing information and a behind the scenes look at the joint provider fraud investigation program.  You will even hear details and insights into closed cases.  Hear how we are an industry not just tackling benefits fraud but collaboratively tackling benefit fraud. 

This workshop will focus on the differences between Equity, Diversity, Inclusion and cultural competence and the importance of these concepts in mediation. The speakers will provide tips on how to develop cultural competency and they will offer best practices for EDI in mediations. 

In this session we will discuss how developing and improving your agility quotient (AQ) can help you to better navigate complex challenges and improve your overall effectiveness as a lawyer. The first part of this session will discuss what it means to be “agile” and how cultivating your AQ through resilience, creativity, flexibility and collaboration can help drive your success as a lawyer.  In the second part of this session, you will hear from seasoned lawyers about specific case-scenarios and gain valuable insights and strategies that can be directly implemented in your legal practice. 

This workshop will address issues relating to litigating claims with self-represented and vexatious Plaintiffs. We will discuss how to recognize a vexatious litigant, the standards for having someone declared a “vexatious litigant” and best practices for dealing with self-represented and vexatious Plaintiffs.   

A quick and practical Canada wide pension regulatory, legal and case law update with a look at the upcoming new CAPSA guideline 3 and the new rules allowing the disbursement of Québec LIFs. 

Too many lawyers believe the purpose of litigation is to out-A-hole the other side. What to do when one is on the receiving end of that? 

In this 45-minute session, the panelists will provide an overview of Canada’s competition law landscape, the recent amendments that have modernized it, and the impact such amendments will have on Canadian businesses. Hear perspectives from the Street, the Enforcer, and In-house, as they delve into practical questions about competitor agreements and collaborations, greenwashing and deceptive marketing, and the value of compliance programs. 

This session features consideration of two recent decisions and will begin with an in depth look at the Thomson v ivari decisions, a brief discussion of earlier cases, and some important takeaways for consideration by the industry. The session will then take a deep dive into the nuances of the Ontario Court of Appeal decision in Baker v. Blue Cross which will include practical tips and considerations for both claims and litigation handling on a going forward basis.